Tuesday, July 7, 2015
Mobile number portability (MNP) enables mobile subscribers to retain their mobile number when changing from one mobile network operator to another. Thus, you can shift your services from your existing mobile service provider to a new and a better mobile service, keeping your mobile number unchanged
Advantages to Subscribers
- It empowers the consumer to be a lifelong owner of his phone number and fosters additional choice and convenience in communication services and providers with whom they do business
- Increased competition amongst mobile service providers for customer retention, ensuring better service quality
- Competitive pricing, better services, improved and innovative VAS
- Better addressing of grievances to retain subscribers
- Affordable and convenient
- Save money by choosing the best plan that suits your requirement
- No need to panic to inform family and friends of a change in number due to a change in the service provider
- Short-term monetary benefits to the Subscribers, as operators willing to offer free talktime and data usage
Advantages to Operators
- Benefits to new operators due to the innovative service offerings, better services, relatively uncongested network
- Operators will no longer have to pay the price to reserve a specific number series in a particular zone, even if there are very few Subscribers using that series
- Fewer struggles for newcomers: If an operator is entering a new telecom zone, he will not have to struggle for getting enough number of subscribers to keep itself in business. Usually, new telecom operators offer better price to value ratio for the Subscribers. It will play a significant role in getting new operators a good number of subscribers
Porting Procedure for Subscriber
- Contact the new mobile Service Provider to whom you want to port your mobile number.
- Read the eligibility and other conditions carefully. Please visit www.trai.gov.in for further details.
- Obtain Customer acquisition Form (CAF) & Porting Form.
- If eligible, Obtain 'Unique Porting Code' by sending an SMS from the mobile number you want to port to the number '1900' with text 'PORT' followed by space followed by your 10 digit mobile number you want to port.
- Fill up the CAF and Porting Form.
- Submit the duly filled Porting Form and CAF along with requisite documentary proof of the mobile service provider.
- If you are a post paid subscriber, submit a paid copy of the last bill issued along with the Porting Form and CAF.
- Obtain new SIM card from the new service provider.
Activation of Ported Number
- Subscriber new mobile service provider will intimate you the date & time of porting on your mobile phone.
- Replace the old SIM with the new SIM provided by your new mobile service provider after the specified date and time.
Eligibility and other Conditions for Porting a Mobile Number
- Subscriber is allowed to move to another mobile service provider only after 90 days of the date of the activation of that mobile connection or from the date of porting of the mobile number, whichever is applicable.
- Subscriber is allowed to change mobile service provider within the same service area only.
- If you are a Post-paid subscribers, please ensure that you have paid all the dues as per your last bill (subscriber will have to sign an undertaking in the Porting Form also).
- If you are Pre-paid subscriber, please note that the balance amount of talk time, if any, at the time of porting will lapse
